**extra item will get additional 5% off bulk price!**
*Factory Direct – Local Brand*
We usually use the thin and light material like the plastic bag to package the goods, so that we can save the cost of shipping to afford our customer more cheaper price.
~Please measure the baby Head Circumference before order~
Please wash in warm water. natural drying. use non-chlorine bleach.
Payment and shipping
We accept all payments listed above.
All items will ship within 1-5 working days (excludes the weekends and holidays) after payment is cleared.
We guarantee that every item you bought is brand new and not used or tried on before. (No refunds on shipping and handling for international orders) *All opened items will be deducted a 25% restocking fee *Please contact us first before sending back your item. When an order is placed, it means you have read our terms and you are agree with them.
Feedback and Customer Service
We strive for 100% positive feedback and do our best to make you greatly satisfied with the purchase and trade. If you are unhappy with your purchase for any reason, please give us a chance to resolve your concerns before leaving feedback. We will write you back as soon as possible, usually within 24 hours. We leave positive feedback for all successfully completed trade.
Please contact us via Aliexpress message system. If you send the Email, please include the order number or the tracking number of the parcel or the link of the item you want to buy, so that we can service you more quickly and efficiently. Our response is within 24-36 business hours. Sometimes spam filters will block our emails, please check your spam folder for the missing messages if you do not hear from us within 48 business hours.
Please CLICK HERE TO VISIT OUR STORE. Please purchase with confidence. — Please don’t forget to rate our service when you get the goods. Please leave positive feedback and leave us a 5 star rating for all..5 Star Service is our priority..If you did not receive a 5 star service please contact us first and we will find a way to fix it..positive feedback and customer service is our priority..thank you so much for shopping in our shop.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.